Just Arrived? Here’s where to meet us.

Arrival Instructions

When you arrive, please turn on your phone or turn off airplane mode so your driver can contact you by text or call.

  • Hawaiian Airlines

    Domestic / Inter-Island Flights: From your baggage claim, walk out to the main curb and turn left and walk towards baggage claim #6 until you reach “Pre-Arranged 1”. Your driver will be waiting in this area for your pickup.

    International Flights: Please use the crosswalk at baggage claim #16 and cross over to the middle median where it is labeled “Pre-Arranged #3”. Your driver will be waiting in this area for your pickup.

  • Alaska, American, Air Canada, WestJet, Sun Country, Omni Air, Virgin America, Southwest Airlines

    Please use the crosswalk at baggage claim #16 and cross over to the middle median where it is labeled “Pre-Arranged #3”. Your driver will be waiting in this area for your pickup.

  • Delta and United Airlines

    From inside the baggage claim area, walk towards baggage claim #31. When you get to baggage claim #31, to the right of the bathrooms there will be a sign that reads “Pre-Arranged #5”. Walk out through the automatic doors and you will find a waiting area. Please wait here until your driver arrives.

  • International Flights, Japan Airlines, Korean Air, ZipAir, JIN Air, China Airlines

    Please use the crosswalk at baggage claim #16 and cross over to the middle median where it is labeled “Pre-Arranged #3”. Your driver will be waiting in this area for your pickup.

Daniel K. Inouye International Terminal Map